City Beach – Cashback, Rebates & Rewards

I recently had the pleasure of interacting with City Beach's online customer service department, and I must say that the level of service I received was truly exceptional. From start to finish, every interaction was a testament to their commitment to providing the best customer experience possible. First and foremost, their response time was remarkable. Whenever I reached out with a query or concern, I received a prompt reply. It's evident that City Beach values their customers' time and strives to address inquiries in a timely manner, which is greatly appreciated. What impressed me the most was the helpfulness and knowledge of the customer service representatives. They were attentive, patient, and went above and beyond to assist me. No matter how big or small my question was, they took the time to understand my needs and provided comprehensive answers. It's refreshing to encounter a team that genuinely cares about helping customers and ensuring their satisfaction. One particular interaction stands out in my mind. I had an issue with a product I purchased, and the customer service representative, Shakira, not only resolved the problem promptly but also offered me a few alternatives based on the situation. Her willingness to go the extra mile left a lasting impression and made me feel valued as a customer. In conclusion, I cannot praise City Beach's online customer service enough. Their team consistently delivered timely, helpful, and exceptional service. They surpassed my expectations and ensured that my needs as a customer were met with the utmost care and attention. It's rare to encounter such a high level of customer service, and City Beach was excellent.

Bought a cute little puffer jacket and I love it! Shipping was very fast to New Zealand. I did size down a size since. I find Aussie sizing can be a little big. Overall a great experience 😃

Ordered some crocs online from aus to NZ arrived within 5 working days and my daughter loves her crocs. They had absolutely none around in NZ on the ones my daughter wanted in her size, so glad I found city beach the glittery crocs look awesome.

I was a bit hesitant due to bad reviews and the promise of receiving online orders before Christmas, but they got here on time and were exactly what I expected! Better quality than I had expected for the price as well

Was a bit hesitant due to the reviews however the clothes were good quality and nice for the price. Delivery to New Zealand took about a week. There was one faulty item however they responded to my email quickly and sorted the issue so was super impressed.