Cheap Stair Parts – Cashback, Rebates & Rewards

Excellent customer service and very responsive to emails. Quality products plus fast ordering and shipping. We now have a very gobsmacking staircase..

This is a great company that provides quality materials with exceptional service. I called them after placing my first order and then receiving my shipment with missing items. Sheryl took my calls both times, and she was very kind and helpful. She did the necessary follow-up, allowing me to receive the missing parts of the shipment the following day. I highly recommend Cheapstairparts.com without hesitation!

Wow! I'm so impressed with Cheap Stair Parts! I placed my order on Wednesday and received on Friday. They had the best pricing on the iron balusters I wanted and they look great! Shipping was a little high, but considering how much I saved vs their competitors, it was completely worth it!

The team at Cheap Stair Parts has been exceptional from my first contact (yes, they picked up the phone) to shipping. I particularly think it was remarkable that Christina recognized my name/inquiry from weeks before when I spoke to her, especially because I initially talked to her colleague, Sheryl. The items we received look great and they are the way it was pictured and described online. We are installing items from the Harmony collection, which is a great transitional and elegant look.

I entered the wrong quantity for my online order but customer service took my call and fixed the problem right there. They refunded extra costs since my quantity changed and input the desired shipping date. Everything was very smooth.