CB2 – Cashback, Rebates & Rewards

I’d placed an order 2 weeks ago on an item that had been back ordered 2 months and it arrived one week later which was unexpected but amazing. I also had a few questions regarding the buildout/materials and their team was SO helpful. This is my 4th time ordering online with cb2 and I’m always so pleased with how seamless the process is.

Great designs, good prices, solid customer care. I’ve order several items from CB2 including a breakfast table, a desk, lamps and more. I love their designs. I think their pricing is pretty good. It’s a little bit on the high-end still but better compared to other brands and I’ve had issues with some of my items and they’ve been very helpful in helping me to get them replaced.

I ordered a Christmas tree from Crate and Barrel and it was supposed to come mid November, I ordered this in October. It then said last night it wont arrive until mid December and I was like WHAT! I can't have that. So I texted Customer support, they responded super fast, I asked if a tree they had at CB2 was available for shipping and in stock to avoid any delays, she said it was, gave me a 15% discount on the new tree and waived the shipping cost. She was great and I really appreciated the good customer service.

everything is always on pre-order and takes months and months to receive and keeps getting delayed but I choose to wait because I do really love the items

I've spent close to 20k here in just under 4 years- both ordering online and in-store. Experience in many different items with the largest financial investment being in CB2 tables. Bought 3 (marble) from CB2 and can confirm they offer incredible value and quality. While honed marble (not polished) is almost a guarantee with a large table purchase, the style and marbling are usually unique. 5 easy stars here. I would also give 5 stars for their boucle couches and swivel chairs. They nailed the price point and quality is very good. As for most other items (lamps, wall art, decorative pieces, etc.) the price point is probably higher than product quality. Give CB2 credit again for uniqueness but shopping can be hit or miss. I've had to return only 2 items (through mail) and the process was super easy (5 stars). All in all, much of what you'll find here is exclusive and if you want it, you'll probably open the wallet like I did over and over. Removed 1 star for craftsmanship issues on some of my smaller items- most notably the purchase of 3 lamps at $400 each with $3 cords- one of which is a slider that stopped working almost immediately. Lamps in this price range should have modern parts that match the high-end look of the centerpiece.