CAUSEBOX – Cashback, Rebates & Rewards

I have been a very satisfied customer for over a year. I chose an annual membership because I wanted the opportunity to customize my boxes and I enjoy choosing the items I will receive. I have found that most products are well-made and of good quality. I also take advantage of the add-on market to make purchases at significantly discounted prices. Altogether, the subscription box and add-on market give me a great opportunity to try new personal products, make personal purchases for myself and home, and stock up on unique and lovely gifts ahead of Christmas and birthdays. Boxes come with a pamphlet describing the provenance of products that come from and benefit small, women-led businesses and artistic endeavours from around the world. I’m aware that Causebox/Alltrue also support and promote women’s interests through advertising, awareness campaigns, and direct donation. For all of these reasons, I’m happy to purchase my subscription at a higher price than I’d expect from other subscription boxes. All of that said, the past year has seen challenges related to the pandemic and consequent disruptions to global supply chains that have affected all businesses, including this one. They have posted shipping times on their website, and they update order information on customer accounts to show when an item has shipped. It’s pretty obvious that many customers do not consult the website before venting on the company’s social media pages and on review aggregators like Trust Pilot. That’s too bad, and particularly hard on the real people behind this little company.

My daughter introduced me to this company when she received her first box, I immediately started my annual subscription. From customer service, email notifications, to products in each box has been a wonderful experience and I’ve renewed my annual subscription. The boxes are beautiful and we keep them for storage, even our 5 year old grand daughter has a box for coloring sheets. Every item and product is of high quality and packed well in the box to avoid breakage or leaking. I have recommended this company to all my family and friends. I anxiously look forward to each box.

I have had good experiences with Causebox. I received my Winter 2020 box toward the end of January and liked all items. My cozy cloud wrap did have three large holes in it after wearing it twice around the house, but customer service handled it well when I sent them pictures. I received a new wrap two weeks later. I've also enjoyed items I have ordered from the Add-On Market. While they did take awhile to ship, that is explained on the website. Given that the boxes average $50 each with an annual subscription, I think they're a great deal. For that price I got a cozy sweater, amazing foot wraps, a coffee body scrub that smells great, eco-friendly reusable ziplock bags, a very soft bamboo pillow case and toner. Again, great deal.

Been a part of the Causebox community for a year now and recently received a marketplace order where one of the products had been damaged in shipping, and unfortunately ruined some of the others in the process. I sent an email and received a nice reply stating they were sending a whole new order, which I absolutely did not expect. Love their philosophy and love their customer service.

Their customer service is incredible. Though it takes a few days for them to respond, they are so kind and helpful. Seems like they really care about their causes and customers. I had an issue with one of the quarterly boxes I received and they dealt with it in a timely and professional way. I would definitely recommend causebox.