Carnivore Club – Coupons, Promo Codes & Special Offers (16)

Moldy jerky in our second order. Expired jerky in the third. Delivery is different from month to month. Two thumbs down

I was 19 months and the first almost year and a half was very good and only one salami was bad. The last six or so months they just stopped sending shipping notifications so I had to email them every time to get my boxes shipped. The last 3 boxes were pretty much wll inedible. Disgustingly greasy salami that they tried to say was normal and also just some moldy/ awful tasting product.

the absolute worst customer service EVER. I've only had one box shipped during the first week of the month (as their website says) and only one shipped via USPS expedited (also as their website says) they others were with FedEx ground and UPS ground shipping both of which too two full weeks in the hot hot heat of the summer (100F). And when the boxes finally DID arrive, some of the meats were hard and/or overly greasy because of the heat they traveled in for so long. I've had to email them over and over again, every single month just to get my boxes shipped. Still currently waiting for my next box hat should've been shipped last week, but they said "they are still working on it". I'm very disappointed that I paid SO much for this subscription with this company that doesn't give a crap. DO NOT USE CARNIVORE CLUB!

I had an extremely negative experience with this company. I placed a marketplace order on Nov 21st for a Christmas gift which should have shipped within a few days (as stated on their website). On Dec 8th, I started contacting their “customer service” email address, which I believe is just a bot or a terribly trained human, and continued to have very unhelpful and infuriating back and forth emails for the next couple weeks. The item didn’t ship until Dec 18th, almost a month after I ordered. A very long story short, the box did not arrive in time for Christmas as promised. I continued to receive terrible customer service and while trying to contact their chosen delivery company (CanPar) it was impossible to speak with anyone there either. I was forced to demand a refund. I decided to leave some honest reviews on Carnivore Club’s Facebook page so consumers could make an educated decision whether to get involved with this company, to which they deleted my comments and blocked me from further commenting in the future. So essentially, they are censoring feedback and giving a skewed perception of customer satisfaction. Thankfully, I did receive a refund after my continuous emails, but it was just handled so poorly. I highly caution anyone thinking of subscribing to think twice.

Similar to the review below, we placed an order as a gift on December 2. No word of shipment for weeks, even after email follow up. Finally get notification of shipment on December 22, which will obviously not make it in time for Christmas. Subscription is being cancelled, and I do not recommend you purchase. No responses or reasons were given. Absolute awful customer service. Save your money and go elsewhere