Build.com – Cashback, Rebates & Rewards

Great prices and selection. The service is much better than the local big box stores. I've used them for many projects over the years. At times I've needed detailed advice when ordering door knobs or heat pump systems. I've found their employees' advice is excellent. The delivery has been fast and the products correct.

I ordered a sliding shower door before I read the reviews and was a little skeptical until the door arrived in perfect condition and it looks great on our shower not disappointed at all. Hopefully more people will have the experience we had.

Build.com is high on my go-to house remodeling source. From door hooks to cabinet handles, wall scones to bathroom vanities, build.com has the best prices and inventory. Remodeling during/after Covid would test anyone’s patience. But build.com has been helpful and professional throughout. Returns are quick and easy.

Excellent service and communication from build.com. I ordered a complete shower kit - Sterling 72170120. Ordered via Walmart Jan 5th and it arrived with free shipping Jan 11th. Small crack that likely resulted from shipping and they handled expertly. Quality product and I'm very happy with build.com

UPDATE: Working with their support team I have received a refund for the broken appliance. Raised the star rating from 1 -> 4 stars because even though the experience wasn't great, their support team made it right. ------- Previous review: Purchased a high-end washer + dryer for $4500. First, they forgot to ship the washer for 3 weeks. So I have the dryer, and email them about the status of the washer. At first they claim has been shipped but after a few emails they find the washer in the warehouse and send it out. When it arrives we go to install it and discover that the dryer that arrived a few weeks ago is damaged and doesn't work... but they told me to F-off because it's outside the 48 hour window. Of course I didn't set it up immediately because I only had 1 of the items. Ugh terrible policies, terrible customer service, terrible company. Good to know I guess for next time, wish I would have found these reviews earlier.