BoxLunch – Cashback, Rebates & Rewards

Nothing but good experiences here, just wish their online inventory was in stores.

Great customer service, arrived on time, great unique products

I'm from Canada but my orders arrive pretty quickly and in good condition too. When I went to Tennessee I went to multiple Hot Topics and found great stuff. BoxLunch was amazing too. I ordered from there to ship to my friend's house and the order came in mint condition. In both stores the folks are amazing and it gives off a nice welcoming vibe. Pricey? VERY. But that's because it's all official merch and that stuff will always be expensive. The online HT store can be wonky when popular stuff gets put up though.

Although I seldom shop at Box Lunch, my experiences there were pleasant. The prices are a bit too high for me, but I'll look around if I want to treat myself to something nice. There are plenty of different fandom related products, such as disney, television shows, etc. Always neat things to look at here. The employees in my area are friendly. They asked if I needed help and it didn't feel too forced, which isn't a problem, but its kind of awkward. ._. I have also used to online store once and it went well. Products came as described, and in good shape. I sent an email to ask a question and they replied to me in a clear manner. Its sister store, Hot Topic is fine, other than repeated art theft for product designs.

I am surprised to see so many bad reviews for Hot Topic/ Box lunch. I have shopped at Hot Topic for years, more so online the last 7 and Box Lunch I am a newer customer. Every purchase I have made with Hot Topic has gone smoothly except for one minor incident. A phone case I purchased was described as compatible for a certain iphone but it did not fit mine it was meant for a different size iphone. The issue was resolved fast. All my purchases have arrived in good time, no damage no missing items. Box Lunch no issues.