Blair Candy Company – Cashback, Rebates & Rewards

Nothing but issues with customer service. They created a label and over 2 months sent nothing. I called them and Karen made me feel as if I did something wrong before assuring me it would be processed and shipped in next couple days. 4 days later they canceled it and i called the manager Pam who said my credit card processing was "suspicious" and who also mentioned that it was ridiculous for me reach out almost 2 months later which was to them also a red flag as a result it was canceled. She used capital letters to infer her screaming at me as a manager via email. So finally as a person who owns 4 businesses in 3 states and didn't have the time to go back and forth i just ordered it. I didn't notice the candy was missing because candy companies often accept orders for inventory they don't have and it takes up to 6 weeks for replenishment to fulfill. After my second and final order with this company i then spoke to the manager who "runs everything there". He was even more arrogant unprofessional and insecure manager I've ever spoke to. He told me business credit card seemed fraudulent because my shipping and billing address differed. He asked me to provide him with my EIN paperwork and my license with my shipping address to have my order fulfilled. I told him I lived in California and was shipping to and employee who manages my NY location. He told me the only way they would ship to me is if my drivers license matched my shipping address then ended the phone call by telling me to go steal another car, he said that he knows about me because he has my rap sheet pulled up. He was referring to a 2015 news paper articles where I was arrested for charges that were later dropped by the court. I then asked for the owner or upper management to reach out because it all made sense. It sounds crazy but I have the emails and the recording of that last conversation on the phone to prove it. Blair candy actually discriminated against me and asked me to verify things that they would never ask another person for a charge I wasn't even convicted of but accused. Blair candy discriminated against a man who has came from nothing and built 4 successful businesses and was only trying to begin a business relationship. I am appalled by there treatment of me over a 437$ order. I am appalled that they made me relive my worst embarrassment because I was trying to spend my business money with them. Even offered a picture of my I'd and credit card like we've all had to do for a big order before. I never had an ounce of respect & it took me till the last manager to understand why. Aside from being righteously frustrated and confused over my order, i never made it personal to the manager who abused me. The icing on the cake is just one month prior to this order they charged, processed, shipped, and delivered an order to the Same exact credit card, billing address and shipping address. Nothing they said made sense, nothing added up. And if you read their reviews lack of professionalism, and shipping issues is a common mistake. Save the headache there are tons of options comparable in price and cheaper. This is the longest review i ever wrote because I'm trying to save you guys from the heartache and headache I had for such a small task I expected it to be.

About my biggest problem with Blair Candy is the shipping cost. But, that is really where the complaints would end. Customer service is great. Pricing for wholesale customers is about 35% difference than regular retail. Pricing is up front not hidden. A really wide variety of novelty candy, and regular candy and other items. All very reasonably priced. Both at wholesale and at retail. Very very very secure checkout.