Balsam Hill – Cashback, Rebates & Rewards

Asked about ordering an upgraded tree and my question was answer quickly and a method to accomplish my goal was made. The order was placed past the time to change it, but I was given an effective way to upgrade my order. Very good individual customer relations. Very competent and helpful people.

I ordered my tree Sunday night and it arrived yesterday afternoon just two days later!! I opened the box this morning and it was the easiest tree ever to put up!! I rolled it out of the box, took off the storage bag, flipped it and the branches fell right into place!! I didn’t pay attention to the arrows on the top piece and attempted to put it on by myself (I’m almost 69 years old). My husband had to lift it off and align the arrows and it snapped right into place. I usually put my tree up the first week of November so I decided to start early this year!!! I’ve started fluffing the branches and I can see many years of enjoying this tree!!

Balsam definitely has the most realistic looking trees. You pay more for that. Happy with quick free shipping and customer service. They even applied a coupon retroactively after the purchase date. Very pleased with product and service.

Ordering was simple and problem free!

This is a fun experience - Christmas in October! Lots of trees all lit up to help make our selection easy (although it's never really easy to select your favorite tree!). The customer service/sales people were all very helpful and you could really see they enjoyed their work. The free hot mini-donuts outside was an extra treat!