Avoya Travel – Cashback, Rebates & Rewards

My experience was similar to others. They promised some things on their website and then backtracked after booking. Maybe they mean well, but just stick with the websites -- what most travel sites and OTAs, gives you what it says it will give you.

Had a trip booked through Avoya's agent, 'Dano.' He misrepresented and shorted the shipboard credit until after we booked and it was too late to change. He also managed to mess up the airline reservation and, instead of us getting to our departure port early in the morning two days before cruising (so we could have 2 full days exploring the historic city before departure), he messed up the flight reservation and we didn't get there until late at night, so we only had 1 day to explore. I haven't written before because soon after we returned home, my dear spouse was diagnosed with a fatal illness. His slipshod lack of service shorted my spouse that extra day in port that she wanted so very much - but she never got. I cannot, in good conscience, recommend him or the Avoya travel agency.

I can't get them to stop emailing me with ads. I have 'successfully unsubscribed' several times and the emails keep coming. They even show up after I make them SPAM.

Avoid this company if you can. Lost an $800 deposit due to agent not canceling a trip I requested to cancel.

DO NOT BOOK WITH THIS COMPANY! Lorraine A caused more trouble and confusion than she did help. Even being first time cruisers we had to prompt her on everything, including deals from Disney she had NO idea about. When we asked for a break down of our travel plans in a single email she just referred to pass emails, with zero help. After our cruise we were left stranded at the port bc the ground transport she arranged was nowhere to be found. Lorraine had the nerve after to say it was Disney transport and we can't get a refund, yet we were never told how any of our ground transport would get ahold of us, or who they were prior to the trip. Thankfully the trip was amazing bc Disney does a great job, and the only good thing about the trip being over is we no longer have to deal with Lorraine and Avoya. I would NEVER go through Lorraine or Avoya Travel again, and wouldn't suggest my worst enemy us them.