Avantree – Cashback, Rebates & Rewards

Jeany at the Avantree Support team was a real trooper. She persevered with my inability to pair the new headphones. I had bought the set about 11 months ago and when I enquired about just buying the headphones ( I had broken them) , I was sent , FREE, new headphones. She went over and above to help me. Well done Avantree in your choice of customer service personnel.

I purchased the Audikast Plus Transmitted and the TWS116 earphones from Avantree. Both were easy to set up with excellent instructions. Registration was a easy, however when I registered the ear phones it did not immediately go through. Received an email from their support people that my registration was confirmed. 24 months warranty, 24/7 tech support. Customer service is the best by far especially in this day and age of farmed out customer service.

I’ve bought Avantree Aria Me headphones which allow you to input a profile based on your hearing difficulties. I’ve found them really good to compensate for my deafness. The best thing about Avantree as a company though is their customer service which is the best of any firm I have dealt with. The odd problems I have had have been sorted out immediately and they go the extra mile to ensure you are happy.

I bought an Avantree headset as a gift for my brother-in-law more than a year ago, and it has worked very well. When the the headphone was accidentally broken recently, Avantree not only replaced it free of charge, but also followed up to help him figure out how to activate it, and checked back several times to make sure it was working. Avantree customer service was way above and beyond what one expects these days.

Bought their Aria Pro headset after lots of research, they seemed to strike a good combination of features for the price. I've been very happy with them these past 18 months, watching TV late at night and taking the odd phone call while walking. To top it off, the earpad material started to come off just recently, while replacement ones are only $20, which is reasonable, I was covered under their 2-year warranty, so got a new pair sent to me without complaint.