AfterShokz – Cashback, Rebates & Rewards

1 year and 51 weeks and the Aeroplex gave up. What did Shoks do. Extended the warranty by 1 month and replaced

The headphones are worth the money and their customer service is awesome. I've had several pairs of aftershokz over the years, and they don't disappoint. My most recent pair broke, so I submitted a claim. They responded within a day and had a brand new pair shipped off by the second day. It took the headphones 3 days to reach me and I was floored to see that they provided a brand new upgraded pair of headphones. I can't be more satisfied with Shokz and their customer service.

I have been using this product for over one year. And feel great about it. The battery lasts enough for me; it meets my daily needs. I often wear it when working (lower its sound so it won't disturb others. ) and run. It's excellent when running. I have been suffering from otitis media for a long; I can quickly get it if I wear earphones for a long time, but I do need music and an audiobook, so the AfterShokZ releases my ears. So the rest tiny demerits are all acceptable! Good one!

After reading some of the reviews I was worried when I recently had to put in a warranty claim for my Shokz Open Move headphones. I purchased them in July 2022, and after very regular use in all conditions they finally would not charge up following a run Thursday 2nd Feb 2023. I had kept my warranty registration card and the receipt from when I had pruchased them, so popped on to their website and put a claim in through the online form. I rceived my replacement headphones, no questions asked on the 8th February 2023. Needless to say I'm very pleased with the customer service. I think the key thing to note is keep your warranty card and receipt, and use the online warranty claim form as it greatly speeds up the claims process!

I've had several of Aftershokz headphones. They give good service and the functions all work well. But when something goes wrong is when you need a company that stands behind their products. This company is responsive to problems and really stands behind their warranty. You are creating a trusting relationship when you buy from them. Not that I've had so many problems, but when I have they have sent replacements with a graciousness you don't always expect from companies these days.