Aduro – Cashback, Rebates & Rewards

If I could give them a negitive 5 stars I would they are a rip off company do not buy anything from them they do not stand behind their products and they are all horrible products made of cheap stuff that breaks or does not last.

iPhone lightening cable failed after less than 1 year. Customer Service is non responsive even though I’m within warranty period.

This is what Aduro claims in an email to me: Everything going ok? Just checking in to make sure you're still loving your Aduro products! If you ever need anything you can simply reply to this email and we will take care of you right away. I have emailed them 3 times in the past 30+ days and NEVER a response. Apparently they are happy to sell defective products, and promise to stand behind them, but when you need assistance, they ignore.

I purchased a battery backup through a promotion on the Today Show as. Christmas gift for my mother. I purchased the item towards the end of November. My mother was visiting fir the holidays and after she returned home she tried to use the battery backup and it did not work at all. When I contacted the company to see about a replacement they refused to honor it since 30 days had passed. I will never buy a product from them again and would not recommend them at all. There are many other companies to choose from.

I received a waterproof speaker as a Christmas gift. After I started using it, I really depended on it. When I went to charge it for the first time, I discovered a defect. To prepare for making a warranty claim, I did searches for Aduro Products reviews. (I believe this site is one of the ones I found). What I read made me think I was going to have to put on my most assertive consumer battledress. Turns out I did not have to. I submitted my request, received an email back, followed their instructions, and got a replacement unit - no problems. I do not know what made the difference in my experience - policy changes? following instructions? no idea. It was overall positive and what I would/should expect. Posting this here now for balance.