2XU – Cashback, Rebates & Rewards

The garments themselves are actually quite nice. The reason I would advise everyone not to shop with this company is their customer service is hideously bad. Good luck getting a refund if you need to return something anytime soon.

Was a little bit skeptical due to the reviews on here, but took a chance and ordered anyway. Delivery was fast, my order came in 2 days, quality is excellent and customer service was good. I've run several half marathons and about to run my first full marathon this year and will be wearing the T-Shirt from 2XU.

With this price point I expect great quality from start to finish. What I’ve experienced is useless from start to finish. After saving up to buy a pair of these compression tights I am so upset that after two washes they are now unwearable. I basically paid £35 per hour wear these! After two washes the drawer string has come totally out and now they literally fall down when I run, do any type of weights, they aren’t wearable. Upon contacting customer services they said they understood my frustration but proceeded to say there was nothing they could do. I have tried for hours to try and loop it back round but to no avail - I won’t be shopping with them again.

Zero customer service, delivery company says order returned due to unreadable address 2xu say order fulfilled. No response from only contact which is email. Good products if you get them. Update: Finally got response blaming me for an incorrect delivery address, I pointed out my full address is on my account on there website and items had previously been delivered. Customer services have disappeared again. Utter rubbish.

The worst customer service. Look on their website and try to find a contact number for customer service/support... you won't find one. Try their 'chat' option - an automated response will tell you they will get back to you, and they never do. Try emailing them - the same. The return label in the package has no return address. $60 for socks with zero customer support is terrible.