1800baskets – Coupons, Promo Codes & Special Offers (3)

Received a spa basket from a elderly aunt , a repeat of the same basket from the year before. Caused a terrible rash from the year before. Never opened the box, they will not accept returns. I would advise anyone looking for a gift NOT to purchase from this company. Product is very cheap looking but not cheap prices for their boxes. They suggested I give to someone else. I would be very embarrassed to gift this sub quality package to even a stranger. Thank you 1-800 Gift baskets for ruining my birthday

Worst experience EVER! Don’t waste your time OR money- go somewhere else SERIOUSLY! So I JUST get out of the hosptial from having surgery…..a couple days later one of my family members gets in a horrible accident where someone hit him on the freeway and totals his brand new truck. Of course he’s really injured. As a Family we decide to send him a really nice large basket. (Sidenote: Ive made these kind of purchases for the past 15yrs on behalf of our family owned business), so they all left it up to me to get this done. I make the purchase, select the date for delivery AND THEY CHANGED IT FOR A WEEK LATER and DID NOT notify me. He STILL hasn't received it!!!!! I used the “chat live” person at night when I discovered he hadn’t received it. That was like pi$$in in the wind. I spent several HOURS trying to rectify this (until about 2:30AM!) This “customer service” guy was SO Bad I thought he was automated, until he convinced me he was real. Then, vv be Just to close out the chat he promised me a NEXT DAY delivery that NVR came! Like I said HE STILL hasn’t Recvd it! Unfortunately this has caused disagreements in my family now. With all the complaints I see on here, I will file a complaint with the BBB. Not like ANYONE will really CARE (like the owner) but at least it will make them HAVE to respond on WHY something like this happened. This place is an absolute JOKE and they might as well NOT even HAVE a customer see I’m pretty sure 3rd graders could do a better job at getting this stuff out. I told them it was like sending a funeral OR wedding arrangement out a WEEK LATER and not telling anyone! Who DOES THAT!

I sent my sister a basket. She received a basket from a different person. She didn't know who sent it as she didn't know who this person was on the enclosed card. How do I know she got what I paid for? Can't contact the company and the chat box keeps asking for the same information even though I supplied it 3 times. Poor customer service as I can't find a number to call. I would like this mistake rectified but can't contact anyone.

The delivery date that I specified was changed and I wasn`t notified. The delivery date they selected and that showed on my order was a week after the special event the basket was intended for and the customer service person stated that the changed date was the date I selected. When I pulled up the online copy of my order from my account, it showed my selected delivery date, not their changed delivery date. I will not be ordering from them again but based on their low approval rating, I don`t think Management cares enough to fix their internal issues.

I received a basket of fruit for my birthday. Beautifully wrapped. It had 4 pears, 2 red, 2 green. 2 oranges, 2 kiwi and 3 apples -2 red, 1 green. I will say that 2 pears, 2 apples and 1 kiwi were delicious, but sadly over half the fruit was rotten--looked nice on top but black on bottom. I did not want to tell my sister she'd wasted her money-she's on a fixed income and I knew this was a big purchase for her...so I called 800baskets. The automated system was was very easy to deal with and they offered to send a replacement basket at no charge along with a coupon for a discount on future purchases! While I'd have preferred to receive non-bruised fruit, I can not complain about the customer service and hope that the replacement basket will be in better shape.