Wave Broadband – Cashback, Rebates & Rewards

I’ve been stuck with wave internet for years. I’ve switched to Hugh’s net. Went from 3mbs to 50 mbs There were days I had no internet with wave all day! Do you think they gave me discounts. Oh no they sure took my 85 bucks every month. The after hour service people were nice but were confused why my internet goes in and out. Weather didn’t matter I’d be in the middle of a 3D print and internet would cut out wasting all my filament, haven’t been able to use 3D printer at all I now can thanks to finally switching providers. Save yourselves money and aggravation by Not using them! Can barely watch a movie without having to unplug and reset. How many times in a week did I have to do that, you ask? and I answer too many! Too many! With Hugh’s Net I’m paying $20 less and getting so much more! 47mbs more!! Bright speed is better than wave but not as good as Hugh’s Net!

Poor service, frequent outages, crooked billing, unfortunately there is no other choice yet in my area. I dream of the day switching to a different service!

My Internet has gone out multiple times a day. I've called 6 times this month! When working from home and you have No Internet your Bosses Are Not Happy. You need to fix this service and Quit Upping your Prices for Internet That is Not reliable.

What warranted all the stars was my customer service rep. Keima was her name. We must have been on the phone together for an hour. She made several changed which I was asking for and in the final few minutes reduced my bill by over $20.00 guaranteed for 2 years. She was professional efficient and her sense of humor made the time fly by. Good customer support is just as important as the service you provide. Keima from Houston Texas gets 5 stars.

ABSOLUTE GARBAGE!. I've lived in my house over 6+ years. Live alone and work, so no roommate hanging at the house all day. Suddenly I've gone over my data twice now. In 6+ years, I've never even come close, (usually around 300-350), to the allotted amount of 500GB. I called to ask why this is suddenly happening. Nothing new at my house, I use my Playstation, watch HBO, have a phone and very rarely the computer. My usage on all these devices is virtually the same over all these years and they respond, well you've used your allotment. Ok, but how is that possible when I've never come close to hitting my limit and now suddenly it's happening. Don't bother calling because they talk around you, interrupt, and don't actually answer the questions I'm calling about. In 6+ years, I seriously can only think of 2 times that I actually got someone helpful on the line. It's absolutely ridiculous that there is not any other option other than DISH for the area that I live in!