Virgin Atlantic – Cashback, Rebates & Rewards

I had a medical situation about one hour into an 11 hour flight with Virgin. I can only describe the staff as amazing. They are clearly very well trained and they looked after me with kindness and consideration.

I had a great customer experience with booking my flights and had professional good advice during the process. I used Virgin now for over 20 years and just wanted to give a shout out. especially after experiencing British Airways recently.

We booked to fly with Virgin via Netflights and had a good experience. My review is mainly for their Special Assistance procedure - as it was seamless and helped our holiday go smoothly. Emma Cook the Special Assistance Team listened to our requests and put everything in place for our disabled son and we appreciate it. Everything was put in place and our flight went well. I'd highly recommend flying Virgin and will use again.

Top Class Experience! My tickets were booked with a 3rd party agent. From check in, through to priority boarding, everything flowed seamlessly. This was a special trip for my son's 26th birthday, I had never travelled premium before and the experience was nothing short of first class. Everything was timed perfectly and It was a fabulous experience from start to finish on both trips. I want to thank all the crew for making our trip to the USA such a pleasurable & memorable one. Also a really nice touch was when the lead steward gave me a bottle of bubbly as he learnt it was my son's birthday whilst on the trip. It was such a lovely & kind gesture! I will most certainly be flying with Virgin again! Keep up the great work!!

Came to our rescue when BA cancelled our flight on the day of travel. This is how you run an airline. Great service from check in until departure. Cabin crew were the best. Looked after us throughout our journey.