Z Natural Foods Tracking Order Status

The entire process starting with first using their website, to placing an order and payment, to receiving the order, and a customer service request regarding documentation we needed was extraordinarily efficient.

A reliable and transparent company with great customer service. All emails were answered quickly and thoroughly with the requested information. The requested documents for QA were sent in a convenient link avoiding back and forth. This alone shows how efficient and organized as a company is Z Natural Foods.

these people seem ready to satisfy the customer -

Outstanding collection of products. Many reviews and descriptions of products. Products are indexed for thorough browsing. Good service and prices.

Bought the "Cordyceps Mushroom Extract Powder - Organic - 1 lb" on subscription from Z Natural Foods a few months back and totally forgot about it. Saw an email the other day, thanking me for my (new) order, and panicked for sec because I was like I didn't buy anything. I eventually realized it was due to originally getting it on subscription and emailed immediately asking them to cancel the shipment. Within 5–6 hours later (the exact timeframe promised in their email), I received a response from Mark telling me everything had been taken care of, that the order had been cancelled and my card refunded for the charge. The cancellation notice arrived right afterwards. The next day I emailed again asking them to cancel the subscription itself, as I don't need more of the item, and received a response 3 minutes later confirming that the subscription had been cancelled. Very excellent customer service and response time!