Zebit Tracking Order Status

I used them for years and their service was very valuable to me. Suddenly, they were no longer available. I just received a text so I hope they are back on track.

For months now customers cannot place orders. The company has put no statements out nor have even respected customers enough to at least sent an explanatory email. When you send an email questioning them they sent a very vaque reply that states they are addressing issues with their platform. I understand that they wont make a statement they are closing down because of fearing customers may take steps to avoid paying if they can no longer purchase, but there are people who do not owe yet are still customers... Christmas has to be the busiest time for them and the fact they still arent receiving orders on NOVEMBER 28th speaks volumes...

I have been using Zebit for a while now and I never had a problem until recently. They are not allowing me to purchase anything. It keeps saying checkout is temporarily unavailable due to maintenance and financing options are currently unavailable. I have always made my payments on time and they have never had an issue with me. I’m not the only one they are doing this too either. Even though I can’t purchase, I am still making my payments on previous purchases with no problems. When I email them, they take forever to respond back and then they never give me a straight answer. I have received responses back from a lady named Kathy, but she never has an explanation or an answer. It’s really frustrating! I like using them, especially at Christmas, but I can’t get e-certificates or just purchase any thing else. Zebit, let’s get this fixed so your customers will continue to use your services. You guys are on the verge of losing good business.

Used to get replies from this company but really they all repeated the same answer. Email several times as of late and absolutely no response. Again, my gripes have been placed in previous posts. I did get a response on here to email them, and I did. No further response from them. Site under maintenance for a couple weeks now. Unable to use financing. I would think this would lose them lots. Also no ecertificates for about 5 months. Also under maintenance!?! I also wish I would get a straight answer. I use this site for Christmas a lot too. Both merch and ecertificates. I need to make plans to purchase elsewhere if this company is going out.

I just want a straight answer about the Ecerts . I have emailed many times in the past 3 to 4 months . I use the ecerts alot at christmas, I have lots of kids and grandkids and this is an awesome way to budget . I have nothing but great things about this company have purchased many gift cards and a lot of Items I would give them 5 stars but I need answers about the ecerts - not the generic answer