Zamat Sleep Tracking Order Status

Easy order login , quick response , delivery time on schedule , I like this product .

I have arthritis in my neck and this pillow provides the support I need. I no longer wake up in extreme pain. My head is in the correct position for side sleeping. Also, my arm resting on the pillow places it in a comfortable position. This pillow is worth money and I highly recommend it. I will be purchasing one for my husband.

The product wasn't for me but it is a really good design and when getting my refund they were very friendly and quick I will definitely recommend them for any pillow products and customer service

Update as of 12.3.25: Still no refund, and do not expect one. Buyer Beware of this company. ---- Unfortunately a tough and unnerving experience with this company. The pillow seemed like great quality (BlueDot) and it was purchased as a gift. The size and shape didn't go well at first glance, so I decided to return unused since she wouldn't use it. The first odd thing about my experience was how I received the order - in a box that was a secondhand keratin device. For a company with a professional website and glowing reviews this was the first red flag. If I was able to submit pictures I would attach to this review It's been weeks, and while customer service has been somewhat responsive, I still do not have a refund. The excuse is the warehouse is overwhelmed and they have not checked my return. After 3ish weeks this rings hollow and it's time for a review.

I was not able to use the ZAMAT NekGenic Pro because of a medical condition. But I was very impressed by this firm's Customer Service who dealt with the matter swiftly and sympathetically, sending a refund without quibbling.