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YOYBUY Rating

TrustScore 4.8 out of 54.8Reviews 10671067

Last YOYBUY Reviews from Trustpilot

Dkpel Dkpel
How good are these guys?

I am a marketplace seller in my country. I have been buying goods from China on Yoybuy for about six months now. Each of my purchases is accompanied by only pleasant sensations. Site employees redeem goods in a timely manner. If something is wrong, then they will definitely notify you in your personal account and send a letter by mail. From the last purchase, it turned out that the weight of the parcel was less than the system calculated, and I was returned about 3 US dollars, they might not return anything, and I would not have told them anything, but they returned them to me. Because of such work with clients, I like Yoybuy. I will continue to order my goods through them, and even after reaching a certain order threshold, the commission will drop to 8%, I still have a little more to reach this threshold.

Look
you pay and pay

you pay a fee when converting your currency to usd because yoybuy accepts only usd you pay a fee when converting usd to cny because taobao accepts only cny you pay for domestic shipping to the yoybuy's warehouse you pay a service fee you pay a customs fee you pay a insurance fee you pay for the international shipping you pay a customs fee again

Jadekay
Extra costs everywhere!! Paypal fees on you.

First item arrived totally broken. Although it was a breakable item, the packaging was poor (no space between inner and outer box). As I really wanted this, even if I was not conviced about their service the first time, I gave it another try. First problem, just like the first time, I made the order paid for the item plus $1,89 domestic ship., (consider their fees are quite high plus YOU have to pay paypal fees). Then they tell to pay another $8 for domestic shipping...again? The item took quite a long time to get to the warehouse. $2,00 if you want photos taken. Now we come to the shipping. Only a handful of options, most of them too expensive for a 1,350 kg item, on which you have to pay their fees and paypal's AGAIN. They said they would take no responsibility if I did not reinforce the box this time (another $5...), but the box is now too big for the cheaper method I chose and tell me to use another one, which would cost me another $23! I asked to tell me how much this could cost me BEFORE booking the new method, but no, they have already. To cancel the new shipping would cost me another $5!! This is ridiculous and shameful!!  Be careful, the shipping calculator is only an ESTIMATE!! I hope they solve my problem. I can't afford this budget. Two stars only because they reply quickly. Choose another agent.

Abigail Ferrera
Yo realice mi pedido desde abril de…

Yo realice mi pedido desde abril de este año y sigo sin. Saber respuesta del seguimiento de mi paquete al ver tantos comentarios negativo me da miedo pensar que debería hacer que mi paquete ya se perdió. CY006967738CN

Sarah Saoo
Great Experience.

I placed order with yoybuy and the customer service helped me at every step including the waybill which is very great. It was the first time I used a proxy service. Sometimes the system fails to calculate the service fee of your order which can be annoying, because then you need to pay the difference in another transaction. They packed my parcel very well as it was a 6.6KG parcel but nothing got damaged except for a pack of postcards that got dents on its box.

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