Yoga Democracy Tracking Order Status

Couldn't be happier! Beautiful designs, great quality, good length, super easy shipping to Australia! First day wearing, I am already getting comments. AND! I'm doing my bit for the environment. I have plans to buy more and make these a staple in my wardrobe.

Do not buy from them unless you are ok with a company that in effect gives no refunds and treats customer service like something they don’t have to do. I’ve been trying to get a refund since JULY and it is NOVEMBER. Every you email (which is all you can do) their CS system starts a new thread, even if you replied to the previous one, and deletes the body of your email. So each time it’s a new customer request number. You’re expected to explain the whole thing again after which… no response and the process starts over. I’ve never bothered to leave a trust pilot review before but this truly sucks.

Writing this review without having ever received my product. I ordered an outfit 20 days ago and still haven’t received anything. Every time I email them, they just keep saying “all products are hand sewn per order”. There’s no way they have that terrible of a business model. If they do, then state up front that ordering will take a very lengthy amount of time. I order their double rainbow set for Pride month (as they even advertised it!) and the month is about over. Their customer service is a joke with blank responses (or none at all) and no real help as to what’s happening with my order. If you stand for good things, back it up by being good people. Super disappointed with this entire experience and will spread the word.

Products returned and confirmed as such but still no refund after 2.5 weeks - can you scam? theft? They have their product AND my money now and, of course, there is no customer service phone number. Only an email address to submit a ticket. Did that - no response after 5 days. At this point, it doesn't matter that they actually sent me product in a timely fashion; what matters is that they are clearly not customer friendly and are only in it for the money no matter how they get it!