xTool Tracking Order Status

XTool reached out after choosing me as a winner! They are sweet as can be and reply very quickly. They are very polite and willing to help. I recently made a very big purchase with them (awaiting shipment), and this is one reason why. I have heard nothing but great things about their customer care. This was a great experience. Thanks, XTool!

I bought my first diode laser from this company to start a small after retirement business. I am very happy with the quality of the product and the service after the sale. They go beyond and above the standard of customer service quality. I highly recommend Xtool.

Ivy from xtool was very responsive and fix my issue I had with my xtool I am very pleased with my xtool also

I can honestly say that I've had nothing but positive experiences with xTools awesome customer service reps. Mandy helped me again today which is starting to become a usual activity for us, haha.. Starting with their tech all the way down to the simplest customer service interactions it's been a pure joy. Even though they're literally on the other side of the Earth from me (12 hours ahead of me) Mandy, Vicky and the rest of the crew have been so quick to respond it's been surprisingly unexpected and thoroughly appreciated.. Thank you xTool, keep being AMAZING!!!

we have been working with the machine for over a year and are very satisfied. highly precise and reliable. the support from Ivy /XTOOL for problems or questions was also excellent. we can really recommend this machine.