XGIMI US Tracking Order Status

Achat d'un pied pour le vidéo projecteur horizon ultra depuis leur site. Tout s'est relativement bien passé mis à part que le système de livraison et de suivi est revoir.

My husband ordered the Horizon Pro from Xgimi's UK website, even though we were a bit skeptical due to some not-so-great reviews. To ease my concerns, I reached out to Xgimi's chat support, probably based in China, and got the thumbs up that our order was on its way. Surprisingly, it only took five days from the order date to land on our doorstep in dublin, shipped all the way from China. The projector arrived in perfect shape, and we're happily impressed with its performance, graphic is amazing. We are streaming on the white wall now and it does the job and gives really immersive experience. One small hiccup though – my husband forgot to add the free TV stick to the order. I brought it up with the contact center, and they assured me it would be sent in a separate parcel. Unfortunately, it never arrived, which was a bit disappointing.

I recently purchased the Halo+ projector directly from XGIMI. Firstly, the product itself is great quality and worked out the box with no hiccups, if not exceeding my expectations. Secondly, I needed the projector fairly urgently so I emailed customer support to see if they could prioritise shipment. They responded immediately even though it was nearly 7pm in the evening. I received the product the next day. I think they deserve credit for great customer support and I'm really happy with the product as well. Well done guys.

MoGo Pro 2 is a compact excellent projector, bright and quiet. Keystone correction is superb and allows the projector to be placed off-axis from the screen. BIGGEST PROBLEM lack of built-in Netflix. This is incomprehensible and requires a firestick as a work-around. This could be a deal breaker for many. Needs to be corrected ASAP

Amazing product and customer service! We have switched completely from watching TV to using the projector only. Cinema like experience! When we had problem with the projector during the warranty period, it was exchange and the customer service was very professional and prompt with responses. Highly recommend this company and product