WyzAnt Tracking Order Status

I am really surprised at Wyzant’s low ratings here on Trust Pilot, and I do wonder if competitors are manipulating the ratings by submitting negative reviews (to drive potential clients away from Wyzant & toward their own platforms). As a tutor, I love it. I set my own rates, and I decide who I work with. I can end relationships with students who are rude, flaky, or just not benefitting from tutoring, and I can develop relationships with students who are consistent and who really want to learn. From the student’s end: it seems to me that the students I’ve worked with have had great experiences with Wyzant (with me & other tutors). Tips to avoid the problems others are citing: 1) Make sure the tutor you message has a background check so that you can be assured they are who they claim to be. 2) Ask for a free meet & greet prior to booking a session so that you can ask probing questions. I always offer to chat via a video call prior to scheduling, so that students & parents know who/what they are paying for. 3) Ask the tutor what they do if they realize they can’t help a student with the student’s questions. The tutor should answer that they won’t charge you if they don’t know the material. This happens sometimes. No matter how good the tutor is. 4) Send the material you want to cover in advance to ensure the tutor can look it over and prepare. 5) This applies only to the poorly behaved minority of parents/students. Understand that tutors are self-employed and treat them with respect. Show up to appointments, send a message if you’re running late, and remember that we are under no obligation to keep tutoring you if you are unpleasant. 6) Regarding the issue of charges for sessions that never occurred: I would be shocked if this was true. I’ve never had a student complain of a charge for a session that was never completed - not a charge from me or any other tutor they’ve worked with. You can always dispute the transaction with your bank and remove your payment information from Wyzant at literally any time. In conclusion, as a tutor, I’ve had a great experience with Wyzant, and I’ve yet to meet a student or parent that was displeased with Wyzant. Those who are displeased were probably dropped by tutors due to the reasons I listed above (rude, unpleasant, etc).

We have used Wyzant on and off over the past 5 years. We have found a few great tutors that were helpful. Recently, we have had tutors cancel at the last minute. In this case, there is no recourse for the student, only for the tutor if the student cancels on them. Also, you cannot review a tutor that is questionable. The system only allows reviews after more than one lesson. This manipulation ensures the high ratings you see on all tutors on their website.

takelessons and outschool are better

After over ten years of tutoring a variety of college and university courses for Wyzant, as well as reviewing, proofing, and improving a host of written materials ranging from essays to books, I finally discovered some "Wyzant Secrets": Many of my thousands of tutoring applications were never sent on to the students, as Wyzant says it does not want to OVERLOAD STUDENTS: nor was a single proposed improvement I had suggested when their Mac Grossman called me for my input ever implemented. I THEN SENT A FORMAL COMPLAINT OVER ANTIQUATED WYZANT POLICIES SUCH AS REFUSING TO ALLOW TUTORS TO SHARE THEIR OWN EMAIL ADDRESSES, APPARENTLY DUE TO WYZANT'S FEAR OF BEING BYPASSED -- then Wyzant began to harass me with threats that if I did not respond to student inquiries within 24 hours, THEY WOULD "HIDE MY PROFILE" -- AN ABUSIVE THREAT WYZANT APPEARS TO HAVE CARRIED OUT! Wyzant was sold to another educational firm named IXL, but though I emailed IXL three times, they have never responded. SINCE WYZANT'S "CONTROL FREAKS" DO NOT TRUST THEIR OWN TUTORS, WHY SHOULD ANY STUDENT TRUST WYZANT? BEWARE THIS FIRM; ITS TUTORS ARE GREAT, BUT ITS ABUSIVE MANAGEMENT STINKS ON ICE!

Nice platform with online tools where you can find tutors on almost any subject. First lesson is free if you don't find the right fit. Well qualified teachers are available at affordable rates. I would have given a 5 stars if their service fees were not that high. They charge service fees from both tutors and students.