Working Person's Store Tracking Order Status

Stick to Amazon. Their return policy is garbage. The coveralls were too short and they don't come in a longer size, but because I didn't want an exchange I had to pay for shipping both directions. Never again

I know a lot of reviewers take issue with their delayed deliveries, but that was not my problem with workingperson.com. Thus two stars instead of one. I was aggrieved that they charged me 10.4% sales tax rather than my actual rate of 8.4%. I sent them two customer service contacts identifying the difference, referred them to the sales tax calculator on the Washington State Department of Revenue website, being very clear about why I was disputing the sales tax overcharge, left my e-mail and telephone contact information, and what I heard back from them was...... absolutely nothing. No response. Nada. The actual dollar amount difference wasn't going to break the bank, but why should anybody pay more than they are required to pay? I finally gave up on workingperson.com and had my credit card company resolve it. But how bogus is it that I had to engage the credit card company to fix the problem when it was easy enough to have workingperson.com do it internally? I gave them the opportunity, even steered them to the appropriate government website to confirm the sales tax rate, but they instead chose not to respond at all. Just ignoring a customer and treating them as if they are nobody, that is the height of poor service. Shame on workingperson.com for such a complete lack of business acumen. Will I ever do business with them again? Nope. Will I recommend them to others? Nope. When customer service is that shallow, in fact that negative, there is absolutely no incentive or desire to do business with them in the future.

Week 3 and get the same email saying they are replenishing supply. Not sure if they are waiting on the hides to make the boots or if they don’t have the right people keeping their stock in. But I ordered because I am a working person and I cannot wear holes in my boots and need met guard. After emails and texts I finally received a not so friendly text saying it might be two or three more weeks waiting what do you want us to do? Really why do you make it worth my while to wait that long....at least offer a discount....

I ordered a few things for my dad's birthday from this site because of the big assortment of products! I also got free shipping, and it was delivered in a few days!

Ordered two pairs of Wrangler ranger pants and a pair of Chippewa's. Pants arrived in about two days boots took over two weeks. This is a fairly regular occurrence as most orders seem to come in two separate parts. But I got everything and it was hassle free so I will be back.