Woosir Tracking Order Status

Customer service is slow and make returns extremely difficult.

I ordered the leather sling bag. Product was of good quality, a bit too dark. Tried to exchange it for a lighter more expensive one but customer service never responded after several emails were sent. For this reason I was disappointed.

-really nice products; I like all your leather products & have bought several

I ordered my woosir backpack 11/21/22 for approximately $90.00 and have never received my item. I went back and forth with emails to woosir which would respond saying item is on its way. I asked for cancelation then refund. They declined. As of 2/6/23 the woosir tracking site stipulates product was delivered. I have no idea how to resolve and initially asked for refund in December. They had plenty of time to cancel order and refund :( Update: I eventually received my refund 2/18/23.

I am so glad I found this Fanny pack!!! I have been looking for the same one I bought my hubs a few years back but they no longer make it or sold out so I had been searching and searching for months and this one is sooo similar cause all other Fanny packs are cheesy and yuck! LOL! Then I came across y’all’s and it is the perfect fit and almost identical to his last one that is coming apart. The only thing is, that it came w/ scratches on the leather. I would’ve expected it to come a unscratched so that is the reason for the 4 stars. Other than that I am grateful for this find and will order again as long as you keep making this style!