Wonderbra Tracking Order Status

no customer services contact. will not buy from that company. unhelpful

Ordered a bra which wasn’t the right shape for the dress I had so I sent it back through tracked delivery. Even though the tracking shows it has been delivered, they are saying they never received my return so are refusing to give my refund. Apparently, it was never delivered as ‘Parker House’ was added into the address and they have no idea where that is. This was their automated address under their name used by Royal Mail so is clearly how they scam people out of money! Royal Mail have assured me it’s been delivered, all tracking shows it’s been posted & delivered but apparently this isn’t good enough proof. Don’t waste your time & money. This business doesn’t deserve custom. I wish I’d have looked at the other reviews on here sooner as I would’ve avoided at all costs.

Do Not order from this website Scam website, products sent out and when return say they haven’t received even though you have proof of tracking. Happened to multiple people, you have been warned.

Absolutely brilliant in helping with my query. Thank you so much to Maxine at Wonderbra customer service for going out of her way to look for something for me, finding it and sending it through to me. She genuinely did not have to do so (or even suggest what she would do - most people would have shut my query down and say sorry, we wouldn't have it). She went above and beyond what was required of her for me. Eternally grateful and luck really was on my side as it was a long shot if what I needed was even there. Thank you again!

Did not receive good service. Ordered 2 bras which took 3 weeks to arrive. Had queried the delivery with customer service email - no response. All the shipping info online was in French. The bras didn't fit, so returned using their return form, a month later, no response from customer service again, no sign of my money. Luckily I had paid with PayPal, so I opened up a case with Wonderbra through the PayPal website. Managed to get my refund this way. I would not recommend buying from the Wonderbra website.