Wishtrend Tracking Order Status

I'm a recurring Wishtrend Customer. Since my first order, they have not disappointed. I love the quality of the products. They are packaged with care and delivered quick (specially coming from abroad). The products work AMAZING! I have not had any adverse or allergic reactions to anything that I've tried. In fact I keep getting compliments on my skin, how smooth, soft, and fresh it looks. No regrets, and as long as they upkeep this kind of quality and customer service, I am a fan and customer for life.

I've been using wishtrend now for a few months and I've never had any issues with customs or tax. my packages have always arrived on time and their have been no issues with unexpected fee's etc. I tend to keep my perches under £100 if I can because anything over £125 WILL get taxed etc so that's something to bare in mind. I think allot of people don't actually research into their country's import and export law's so that can throw up allot of issues down the line. it's not the fault of the company and they do ask you to check before hand. Having said all this at the moment the shipping fee is a little on the pricey side, but that's because they only offer expedited shipping due to covid. this does mean you can check (stalk) your order as it make's it way to you and you'll have the option to be alerted for day of delivery and if needed a no contact drop off where you can have your order left somewhere safe. I'm hoping that as thing's get back to normal, normal shipping will once again be offered because thou $25 isn't massively expensive it is on the pricey side if your on a budget. Now, to the product's. I've found them to be excellent to the tune of I don't use anything else now. I've suffered with problem skin for a long time and thou the site isn't massively flooded with products what they have is high quality and excellent. their products work once you find what works for you and if your a bit savvy you will rarely pay full price for anything. they have deals and offer's on all the time and it is worth signing up for their email alerts. I also found the site extremely helpful for advice and how to video's. I've started to take more care with my skin and it's paying off. they show you have to get the most from their products and for me most importantly they show you how to use them as well. their's usually a few ways in which you can use their product's and some of them you can combine as well which is nice to know. They offer allot of help and advice especially for novices and people new to skincare. The best bit thou is that the company is vegan friendly and absolutely 100% cruelty free. This really does shine thru in their product's and as well as all that I've noticed that the company actually listen to what their customer's wants and strive to adapt their product's to fit the needs of their buyer's. I've yet to have a bad experience with them and overall I can highly recommend them and their product's. Just remember to check your country's import and export laws as well as costume's polices for oversea's product's.

Please read the whole review as you may benefit from my advice. I rarely write reviews but try to when I think credit is due especially when a lot of the other reviews are negative. My experience with Wishtrend was ABSOLUTELY FANTASTIC and I could kick myself for not shopping with them sooner. I ordered on Saturday at 7pm and have my delivery with me Thursday 11am compared to usually waiting a lifetime for YesStyle (no shade thrown as YesStyle’s product selection is flipping awesome). My tracking from DHL was really detailed and I could see all the steps as it left South Korea, entered Germany and then entered the UK. I read all 55 reviews on here before I ordered from Wishtrend and nearly all of them are bad. I was convinced my products would get lost and customer services wouldn’t help me or that I’d have to pay extortionate costs in customs fees. Also, mid shipping process I researched DHL and found out that it’s policy NOT TO have liquids in their parcel system. SO OBVIOUSLY I THEN FREAK OUT ABOUT ALL MY PRECIOUS TONERS AND ESSENCES THAT MAY GET SEIZED OR DESTROYED. NONE OF THIS HAPPENED. I purchased an I’m from Mugwort brand package that had 40% off plus the I’m from rice toner. My order was $93.26 after using a promo code and some points, but totalled $118.26 when you included the $25 expedited shipping. I live in the UK so this amounted to £86.15 taken from my bank. These exact same products would have cost me £128 on YesStyle (calculated today, but I’ve seen the products more expensive on other days). I have saved myself a little over £40 which I am pleased with. Whilst Wishtrend doesn’t have the biggest selection of products, I do think it’s a very good site for certain brands - and especially great when they have brand packages and flash sales (at the moment, they have a buy one get one free flash sale plus a 20% off a purchase of $180). I did some research for those living in the UK (this can easily be found by searching HMRC tax and customs for goods sent from abroad) and found that firstly, you do not have to pay tax and duty to the delivery company if your goods are worth LESS THAN £135. Second, Wishtrend already collects VAT on products, this isn’t added on as a charge with the delivery company. Third, customs duty - you are charged customs duty on all goods sent from outside the UK if they are worth MORE THAN £135. If you are charged customs duty, you have to pay it on both the price paid for the goods and also the postage, packaging and insurance. So, lesson learned? I know it’s hard guys but KEEP YOUR PURCHASE UNDER £135. Keep it under £125 just to be on the safe side. Do multiple purchases with a day inbetween or something like that. Anyway, great experience and I’ll definitely be shopping again when they have deals on my favourite product collections.

Wishtrend accidentally sent me someone else's order! I emailed them about this and got a quick reply back with an apology and then my correct order. This was a couple of years ago though, so customer experience may be better or worse now.

Very good company, I like their website design and layout! Good amount of information available and good decent products. Did pay an unecessary amount of VAT which I have not encountered with other companies before, not sure why but I do not believe it's by Wishtrend's own choice. Would love to hear some more info about this!