WinnerGear Tracking Order Status

I guess I got lucky. I didn't see this website until after purchasing. After reading the reviews here, I would not have purchased. I got lucky, and the headphones I purchased arrived within two weeks. The worked great, and I'm looking for further info since the manual was short and sparse on instructions. I am looking a manual, since I doubt I'm utilizing all the features. I use the headphones every day, hiking and at work for background music. I wish the volume turned down lower one more setting, but this is a minor detail. They work great on the trail (I hike nearly every day), and allow me to hear the rustling about of the mountain critters around me, while listening to podcasts or music.

I'm bloody well amazed 🙃, today I saw something I did not believe would EVER happen 🤪. 9 months ago I reported a fault with my exbone headphones. I got a reassuring email telling me to return to faulty item. A few emails later I was informed that my replacement order had been passed to the appropriate department. Many emails later I received a package🎁, THE DAMAGED HEADPHONES 🎧 I HAD SENT TO THEM IN THE USA. 😡 I wasn't happy 🤥 and continued emailing them monthly and receiving gratuitous replies. AND THEN TODAY!!!! A new set of headphones. My message is the product is OK, maybe good even. The customer service is modelled on the worst of those scammers, but persevere, I did and got a pleasant surprise🤗. I hope these last longer than the original ones. 🤞

Ordered January 1, no product or shipping updates as of April 11. Have requested refund. UPDATED: as of April 15 I have received a refund for the product but not the shipping.

Extremely long waiting time for delivery (months longer than advertised). When finally arrived the listed specs on the product were lower than on the website. The build quality is just acceptable. The sound quality is below par. The recorded voice notifications are ridiculous in heavily accented English. The battery like is very poor and less than advertised. I got sucked into buying it, there are better options around. It's better to spend $50 more for a better and higher specced product. Avoid.

I looked into buying some bone conducting headphones about a month ago, and came across a review site (Soulrunner - as mentioned by the poster below) and then ordered the exobone headphones from the winnergear website. The reason for the 2 is that the soulrunner review article is a scam and not a legitimate review site, its clearly an advertisement for winnergear disguised as a review. So not knowing I had been scammed, I ordered the Exobone headphones through the Winnergear website about 3 weeks ago, and they arrived yesterday. No problems on delivery. The headphones are not "Exobone" - in fact there is no such thing as "exobone" headphones, well, not that I could find anywhere on the web. The headphones that have come through are called P30, and are a cheap Chinese-made knock-off. You can see them on alibaba if you search for "P30 Bone Conduction Earphone Wireless Sports Earphone Mic Sweatproof and Lightweight Qualcomm Chip" They also have a tacky "winnergear" label on them. So my recommendation is buy them from alibaba for half the price or buy a more reputable brand. ----- Update. So after using them for about 5 runs, they started making a beeping noise and then stopping, so I had to keep pressing play on my iphone for them to start again, every 5 mins or so, very annoying. Have stopped using them.