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I honestly love working at Wheely.

I have been using Wheely in London and Paris for at least 3 years now, several times a week and the service is great, the cars are new and clean and upscale, the customer service is good. They don’t make you believe they will arrive fast than they will, like with Uber. I think out of hundreds of rides I only had a handful that were a bit delayed.

I used Wheely for travel to Russia, I booked a ride from the airport to the hotel a week in advance, when I arrived at the airport, the booking was cancelled for no clear reason! After talking to the support team, another ride was assigned to us, the wait in the airport was frustrating. Then things were fine, until I cancelled a ride way ahead of time, while it showed that it was cancelled in the app, the driver didn’t get the cancellation and I was charged for the entire ride as a no show. Be careful, things are tricky with this app.

I recently had the pleasure of using Wheely’s luxury services, and I’m excited to share my experience. From the initial booking to the final drop-off, Wheely provided an exceptional experience that truly stands out in the luxury transport sector. Wheely’s service quality was top-notch. The booking process was seamless and user-friendly, allowing me to schedule my ride with ease. The driver arrived precisely on time and was both courteous and professional throughout the journey. Highly Recommended.

Price charged was way outside what the app quoted when I booked. Customer service just said ‘oh there was heavy traffic’. Are you saying that all your quotes are nonsense then, and your app can’t detect traffic on a route? Dangerous to use if so unless you literally don’t care about price.