Western Digital Tracking Order Status

So many fake SD cards on the market that claim to be real, it's a no brainer to purchase from Western Digital themselves knowing that they're legit. From now on this is my only place to go to for sd cards. Thanks

I have a 16tb MyBook Duo. It happily worked on this computer under Windows 10. Now, I've upgraded to Windows 11 (same PC) and does not fully function, in particular, when you restart Windows 11. It loses connection. The only way it works is to unplug the power from the MyBook and restart it, then Win11 recognises it. It is a driver issue. Customer service was poor stating the issue was hardware or Win11. No accountability. They do not have drivers to update this unit nor a firmware update. The best solution they said was to replace it under warranty, which it still is, but this means sending my unit back (which partially works) along with all my valuable data. Crazy service and damn lazy approach to aftersales care. I have a Toshiba 8tb drive. No issues with this on upgrading Win11. I won't be buying WD in future.

We bought three NAS devices over the past 4 or 5 years. Two out of three have been running without errors for years. The last one we got was defective right away. The company was easy to contact (Western Digital Support) and a technician determined the defect required an RMA. So they gave me a shipping label for a free return. They sent a replacement back in a reasonable timeframe. So far it is working well and we are happy with the responsiveness of WD to help solve our issue with the NAS device. The staff was polite and the company behaved responsibly when reported our hardware issues.

I wish I would read the reviews first. Tried to purchase M2 drive, they disclosed a delivery date at checkout. It has been massively delayed, as turns out they are dispatching those items from Netherlands, although stating it was in stock on UK website. Save yourself some time and order a product from another manufacturer.

devo rivedere la mia recensione, onestamente non credevo, ma dopo aver scritto in modo duro alla WD, si sono attivati, ringrazio il Sig. Costantino per il supporto, al momento il prodotto è in RMA ed attendo l'esito delle valutazioni per la garanzia. sono stati seguito passo passo telefonicamente per definire la pratica grazie servizio tecnico inesistente, se non funziona, hai buttato i soldi. premiamo le aziende serie acquistando da loro i prodotti e WD vada pure in malora, ricordatevi NOI consumatori decidiamo il successo di una azienda