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WatchShop FR Tracking Order Status

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WatchShop FR Rating

TrustScore 4.8 out of 54.8Reviews 2222

Last WatchShop FR Reviews from Trustpilot

Maciej
Good experience

Absolutely no problems with my order. The watch was delivered fast and it works great.

Chiara
Très bien mais petit bémol sur la…

Très bien mais petit bémol sur la livraison. J’ai commandé une montre Vivienne Westwood. J’ai payé au total 136,5€ pour la montre au lieu de 255€ sur le site officiel. Elle est arrivée en une semaine dans une boîte vivienne westwood avec les pellicules de plastique encore sur le cadran elle n’a donc jamais été portée. J’aurais juste quelque chose à redire sur le suivi du colis : il a fallut 3 jours pour que je puisse avoir le suivi de mon colis ce qui n’est pas très rassurant et je trouve que l’emballage du colis était moyen.

Jazmin Fletcher
Good quality, risky postage

Recently bought an Olivia Burton watch as a gift from WatchShop. Good quality and speedier FREE delivery than buying from OB directly. However, WS used Royal Mail for delivery and at the cost of the watch you would assume it would be signed for but no. Ordered to my work address, shared offices, and it was left on the ground floor without anyone signing for - so it could have easily been taken.

Graeme
Poor service

We purchased a watch from WS and it was a good watch at a very good price. Only issue we had was that they didn't adjust the watch strap as they state they will in their advertising. We provided the wrist size as they request but nothing was done. We e.mailed them but never got an apology or explanation why it wasn't done just a reply saying take the watch to a Goldsmiths shop and it will be done for free. We didn't as it was uneconomic to travel the 15 miles to the nearest Goldsmiths shop. We shouldn't have had this hassle if the Watchshop had adhered to their claim in their advertising that they adjust the strap.

Charlotte
Lorsque j’ai effectué ma commande

Lorsque j’ai effectué ma commande, le site m’a envoyé un mail pour m’indiquer que celle ci n’avait pas été prise en compte et que je devais recommencer. Me voilà maintenant avec deux commandes débitées dont une que j’ai refusée à la livraison sous conseil du service client. Le sav devait me recontacter pour le remboursement : j’attend depuis 2 semaines et on ne me répond plus. Décevant

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