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Watchmaster Rating

TrustScore 5 out of 55Reviews 34193419

Last Watchmaster Reviews from Trustpilot

Ianoh Kosgei
Hello I have activated my account but I…

Hello I have activated my account but I can't get an Mpesa code yet

Brian Beer
Hi can somebody from WatchMaster UK…

Hi can somebody from WatchMaster UK please respond to my email. I have have sent numerous emails in month of April and tried calling, however no response from your end. I am not even getting auto response emails. Please confirm if Watch Master UK is still operational or have they close down as well. If that's the case please advise on the status of our watches (will they be returned)?

Adam
Good service........if you're not in a hurry!

I've seen a lot of bad reviews of Watchmaster recently so wanted to write a review of my experience selling on the platform. The piece I sold was an IWC Portofino, a very nice watch but certainly not a "hype" watch so I didn't expect it to be sold within a couple of weeks...which was a good thing as it did take 10 months for it to sell. Positives: Excellent communication from start to finish. Questions and concerns were answered promptly. Safe and easy collection of your watch Decent sale price achieved Extremely safe and quick payment once return period finished. Negatives: A little unrealistic estimated sale prices. My watch was at no point listed at the higher end of this and I also had to drop my bottom promised price by £200. *I would say given the overall l drop in the market and the general state of the economy this was fair in my mind Extremely long consignment period of 12 months and took 10 months to sell. This seems to be the main complaint from a lot of people and in hindsight I agree. What I would say though is I was fully aware of this upon signing the contract so I have no complaints, you sign a contract for 12 months and that's what you have to let them have! High commission price. When all said and done I can say that I did make more money selling my watch this way compared to selling it directly to similar platforms, just! Infarct I made exactly £106 more than my top quote selling it this way. The question you have to ask yourself is how much of a premium do you put on the time it takes to sell your watch. Given my time again I do think I'd go elsewhere as for gain of £10 a month I think id rather just sell and be done. Some places also offer both options in that you can consign for a couple of month and if a sale isn't achieved they will do a direct sale. What I would say though is they are certainly not scammers or crooks like some have said. I've listed the negatives and all of those are very clear on the agreement you are sent. If you don't read that then frankly that's on you. So in summary, if you're not in a rush then Watchmaster are as competitive as anywhere else and a good company to deal with. If you have a maximum timeframe of before the 12 months then best to look elsewhere.

Maksimilijan Jozef Petkovsek
Positive buying experience, but I'd sell elsewhere

I will be a bit of a contrarian here... Recently purchased a watch from Watchmaster and aside from a minor payment issue (which was rectified within a working week), my transaction was very smooth. I purchased the watch I wanted at a realistic market price, which other similar businesses didn't want to contemplate. So as a buyer, I can recommend their services. You also get an authenticy card and a 2 year warranty on the watch. As a seller, I contacted them months ago to understand if they could help with a watch I wanted to pass on. Their consignment policy in relation to keeping your watch for 12 months was clearly and immediately stated to me. I decided to sell my watch elsewhere, as it seemed too long (in the UK the average for consignment seems to be around 3 months)... and perhaps a symptom of scarce confidence in being able to sell quickly. The valuation I received was on the high end, but that was part of my decision in the end (i.e. I did some research on the effective market value of the watch... not a difficult task nowadays). Generally, when you are buying or selling expensive commodity goods make sure you do your due diligence and read all the contractual terms. My experience was positive overall as an informed customer.

Herve Bousset
Puedo confirmar que mi experiencia de venta fue buena

Puedo confirmar que mi experiencia de venta de un Omega con Andreas ha sido buena. Eso si, un punto negativo es que Tuve que reclamar la rebaja de los gastos de reacondicionamento que eran claramente muy exagerado ya que ya me habían acondicionado el reloj en Omega un año antes; conclusión, hacen margen costes sobrevalorados=> pedir la factura de dichos costes que vienen en deducción del precio de venta!

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