Watchfinder DE Tracking Order Status

Immediately bought the second watch from Watchfinder. Same perfekt customer experience as by the first one. Great value for the money and fast delivery. Many thanks.

Very nice watch ( Calibre de Cartier , full Roségold) great service , professional and very polite. Fast delivery , excellent packing

The product was good but it was and is a real hassle to get in touch with the customer service. They should massively improve their reaction time to requests and inquiries. Also most of the time the answers are not specific and ignore most of the questions. The only reason i would continue to buy is a.) the two year warranty b.) that it is a reputable seller owned by Richemont

I bought a Panerai at the beginning of September at WATCHFINDER. The process was initially very good and trustworthy. After I received the watch, a few questions and problems arose, which my contact person answered after I asked. Now the gentleman is no longer with Watchfinder, my problems and questions are not solved. This is all very unsatisfactory. Rainer Daub

The watch was as expected, apart from a missing instruction manual, but the service was lousy: It took several attemps to order the watch, and the so-called "customer service" never ever called back after asking for help several times. No reaction at all!!! Seems to me as if they just want to get rid if the preowned watches and don't care about customer experience - a shame