WallyPark Tracking Order Status

Pickup was Miserable for Self-Parking lots. I texted for a shuttle and then called to followup with call center assured me that a shuttle was on the way. Talked to one of the WallyPark Garage drivers and was told they would send a shuttle. WallyPark was the only one that did not have a regular shuttle going to the Self Parking, but there were 8 shuttles to the Garage. Just a miserable experience. One of the drivers Abdul agreed to take us to the Self Park, after dropping others off at the Garage.

Great customer service. Mulu is awesome! Will park here again.

Good experience with drivers with shuttle to and from the airport. No one providing any direction to area where spots were available so had to drive around more than necessary. Definitely a problem with charges on reservations. I put in the approximate arrival and departure times based on flight schedule and the pre-paid amount was based on these times but when return flight arrived 4 hours late after the system required me to pay for an extra day even though I was a number of hours earlier than the last full day that was paid. The answer was that they charge based on the times entered on the reservation and if it is one hour more then charges are for an additional day regardless of the times entered and exited so no computation based on the actual 24 hour time period. Definitely mis-representation of rates!

Our flight was cancelled, so Leon Harper took us immediately back to our parked vehicle and pleasantly told us how to take care of getting the same service the next day. He made the experience quite seamlessly!!!! Thanks Leon!!!

I have used Wally Park for a while now. From my experience, the location here in Atlanta do a great job of getting you to the airport. The issue sometimes is getting picked up. My most recent experience, this was not an issue. Evelyn Nye was waiting when I arrived at the pickup location. The bus was nice and warm and she was thoughtful about dropping us off at our vehicles, since it was super cold out. Many thanks.