Vuarnet Tracking Order Status

This is an update. I have used their sunglasses for so long that I decided to give them one more chance to respond. No luck, the final nail in the coffin for all things Vuarnet.

Des lunettes de soleil dont les protections plastiques de nez et d'oeil se dégradent au bout de 2 ans. Aucune solution de remplacement proposée.................. à ce prix là...inadmissible. Des produits de tres mauvaise qualité

I have repeatedly contacted this company for a repair of my glasses. I spent over $2000 on prescription lenses, sending them to France. The temples on the glasses have become loose and need repair. I emailed 3 times, no response. Few optometry shops will even attempt to repair it, so I must find a dealer, and there is no help from Vuarnet's customer service department. Never again will I recommend Vuarnet; my next pair will be anything other than Vuarnet.

I really like the glasses. As with others I bought them in the '80s also. I did not get a leash that was part of my order. Customer service confirms it. When I asked for it they tell me that will be $19. After repeatingly asking to talk to a manager, they closed the chat box and block me out. The eShop email they gave me does not get answered. On a separate matter I asked for a warranty. They sent me their warranty agreement. That is basically 15 different ways they will not help you. Not a positive line in it. I like the glasses but everything else sucks! Wish I didn't get reinvested. They accused me of returning an order with BUGGERS on it! And HARASSMENT! Don't go there.

Un verre cassé on me propose une paire de verres plus chère que la monture avec verres acheté en magasin je trouve cela moyen pour une entreprise française , cela pousse à la consommation génial l’esprit montagne