V Shred Threads (US) Tracking Order Status

Recently I wrote a criticism of VShred saying their customer service to reach someone was unavailable for direct contact and that the app didn't work and that nobody was there to call me back , that all I got was texts. Today I got my phone call I needed in order to use my app. It took almost a week but I got it sorted out. I would like to retract my previous review as it no longer expresses my concerns.

still NO REFUND. Blocked me from the Facebook page. DO NOT ORDER FROM THIS COMPANY!!!!!!!!! it's been a month!

V Shred will not answer I put in an order and canceled with in a few hrs and asked for a refund their email they sent me said they would reply back with in 24 hrs and it has been 4 days and my number is 606 305 1414 so V Shred company if yall see this you know my info to give me my full refund...