VONADO Tracking Order Status

No customer service, no mail. Order never processing.

I was looking for a shop offering light accessories for a reasonable price, since most shops within EU take quite a lot of money for LED lights that cost almost nothing in manufacturing. After googeling I found the Vonado website which offered the parts I needed for almost half of the price. I added some brick spare parts to the bucket and placed the order. I printed out the order confirmation number just in case. Then while waiting for almost two weeks I neither received an order or shipping confirmation...contacting them with the online form was also not fruitful so I wrote a final "warning" mail with Thunderbird mail client that I would claim the paid money back at Paypal if I would not receive an answer. Having read some negative reviews before I was already quite concerned that my money is lost. One day later - surprise - I received the shipping tracking number from Vonado and three days later my order arrived. Checking the tracking showed to me that my order was processed and shipped just one day after I placed my order. All ordered parts arrived and work well. So as conclusion - good rating for the parts and fast shipping, bad rating for the online contact form which does not seem to work. Nevertheless I would recommend Vonado for light and brick spare parts.

Ordered a item in October 2023, I had to chase them for shipping information, now it says on my order no information available. Its now Jan 2024 no product, emailed no response. Complete waste of time just scammers.

Sito serio con customer service eccellente e MOC a prezzi accessibili. Assolutamente consigliato.

I tried to buy the Launch Umbilical Tower from Vonado. This is a hard model to find made out of plastic. For those who do not know what this is, it is the tower that held up the Saturn V5 rocket in the 60s. I went through PayPal and after looking at my receipt from PayPal it was from Brick World and NOT Vonado. Furthermore, the money was paid to, mtgoat001@gmail BEWARE FOLKS OF VONDAO I immediately contacted PayPal and spoke to someone on the phone and they refunded my money on the spot and said this place is a red flag. This is my experience with Vonado. I still have no Lunch Umbilical Tower for my Saturn V 5 rocket.