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Samuel was brilliant in reassuring me that he could solve my never ending problem with my mobile wifi box. Samuel was friendly and knowledgeable without talking down to me. Before visiting the Norwich store I had tried to resolve my issue online, with Tobi then an agent Pooja he was absolutely terrible I was online 1hr 45 mins on Thursday 11th May from 12.20pm with no resolution to my problem, but he created another by reducing my accumulated pay as you go data on my mobile phone to half

A big thank you to Rafael for his effort and patience in assisting me Thanks to him I was able to get a big upgrade from my current contract with many benefits And all thanks to his research and professionalism in knowing how to direct me in my needs Very happy Stefano

I had to revisit the vodafone store in Peckham and yet again my issue was solved by Lady Vanessa, great service and always happy costumer. Muchas gracias !😘

My experience was made so easy and very professionally handled. From start to finish they dealt with my needs. Every question I asked was answered with no issues. I can’t thank Vodafone staff and the Manager enough.

Alia at the Vodafone shop in braehead shop gave me excellent customer service. She went above the basic customer service and I received a gold star service from her. If I were a mystery shopper, alia would have scored well in excess of 100% She is a credit to Vodafone