VitaSprings Tracking Order Status

after I placed my order I never got an email or any information on my order I called you can't leave a message I email 4 times finally they sent me that it was shipped when I got my order they shorted me one item and then charged me 9.95 for shipping I will never order from this company again I wish I read the reviews before I ordered.

The company EMailed me after I inquired about my order and thes said that the product was back ordered. I then EMailed back asking them tp please cancell my order because I was almoust out of product and I needed to shop elseware. Later the same day they sent me an EMail granting me the cancellation and no charga. As it was they had not taken the money from my bank at that point which was 6 days from the order. This does not sound like the actions of a corrupt company!

I became a customer of Shutterfly by default when Kodak went out of business some years ago. At first their promotions were fair and 50% off actually meant 50% off. No longer - it's 50% off parts of an order not the entire project. If you are not a US customer, delivery is not free and can be quite expensive. The company is not really responsive to inquiries about "discounts" that are meant to induce customers to purchase, but are effectively less than they advertise. I have made a number of costly photo books with Shutterfly and I am increasingly unhappy with the experience. There are other less expensive providers - I am searching them out and suggest others do the same.

They advertise items without knowing the quantity; then when you place an order, it takes days to confirm or tell you it is sold out. They need to step up their inventory tracking system asap.

I'm in Australia and was searching for a fairly hard-to-find UP4 product. But it was in stock at Vitasprings at an amazingly low price. Great value. I chose the lowest price postage option ($10 untracked) and placed the order. But then I read some of the reviews on Trustpilot and began to stress!!!!!! Had I made a mistake?! Well, the order was confirmed immediately and four days later it was despatched ... plus (surprise!!!!) they provided a USPS tracking number. Within a couple of days it was in the USPS system and three days later it was processed through Sydney in Australia – where the tracking stopped. Then it took Australia Post five working days to deliver it to me in Melbourne! Vitasprings service was good, price was amazing, packaging was excellent (really sturdy box that was like armour-plating!) and the delivery time what I anticipated: about three weeks. I'd certainly buy from them again and I'm happy!