VitaGlo Tracking Order Status

I placed an order for vitamins on June 7th. I called today, June 21st, and spoke to a person named mike. I asked Mike about my order since I had had no communication from the company. Mike told me that he would call me right back and he had to look into it. More than half an hour later I decided to call back, and Mike answered. Mike proceeded to tell me that he was canceling the order because he told me he would call me back and that I called back too soon and could not wait for his call back. I suggested to him that half an hour wasn't long enough and he said no and repeated that he was canceling the order. When I asked him for a specific reason why he was ordering the cancellation, he told me just because I couldn't wait. Needless to say that there was no communication whatsoever for the past two weeks from when I initially made the order. The customer service I received was horrible and I am not too sure who Mike is, but Mike is certainly a detriment and not a person who should be doing customer service nor selling anything to the general public. I would give this company negative stars if it was possible.

I placed an order with Vitaglo.com (Aka Discount Natural Foods. Received an order confirmation promptly. Over 3 weeks later, no updates at all. Email requests for order status went unanswered. Called the “customer service” number and asked for order status. I was asked for my zip code. When I went to explain the reason for my call, the person barked “stop talking”. I told him to “be nice” and he hung up the phone. I called back and asked why he barked at me and he told me he hates it when people keep talking when he is looking up orders. Not the person you want to assist you. Anyway they never had the item in stock but I never got any updates stating that. The order was then cancelled. When I asked about the lack of communication, I was told “don’t know. Save the hassle & avoid this company.

Bad customer service no interaction at all would not email me. Wont refund my order. I canceled but these sneaky people sent my order out that day???!?? So pay pal says they delivered but yet I canceled or tried to several times within 20 minutes They never sent me a confirmation of my order????

ZERO STARS!!! I ordered 3 Vega Premium Protein Powder 4 lbs. I received 7 of the smaller containers. The weight does come out to a little over the 12 lbs. that I ordered. However, I got 2 of the Chocolate, 2 of the Mocha, and 3 of the Vanilla. That means that I did not get to choose the flavor of the 3rd container. Now I have 7 containers to store instead of 3 which I ordered. I called VitaGlo (a division of Discount Natural Foods) customer service and someone answered that was short with me, sounded stressed and annoyed that I called. While I was trying to figure out the math to what he was explaining to me, he was frustrated and impatient. I finally told him that he was not being very nice to me. He replied "Don't call me names!" I did not call him a name but I was thinking it. He was rude, impatient, and annoyed with my call. I asked for his name and he refused to give it to me. Worst customer service representative ever! I wish I had read the hundreds of negative reviews about this business before I purchased from them. In fairness to me when you look for VitaGlo reviews, you may not get the correct reviews as they are a division of Discount Natural Foods. The BBB does not list as VitaGlo but Discount Natural Foods. Hopefully, this will save someone else from purchasing from this company.

I purchased six boxes of Kal Pure Stevia plus lo han( monk fruit ) packets. Their price was at minumum $7 per box lower than any competitor online. They were fast and fantastic and I will be a returning customer. Keep on providing outstanding products, prices and service!! Thank you Vitaglo