Vida Soleil Tracking Order Status

FAKE SWIMSUITS. I ordered a pair of “Mikoh” bottoms in a size medium. I have multiple pairs of these same mikoh bottoms in a size small that I purchased from Mikoh. I thought I’d get the medium this time just to give some more growing room. The size medium bottoms I received are WAY smaller than even my size small bottoms…. I have pictures to prove it. This is not real mikoh. I tried emailing the company and got no response. At this point I just want my money back. What a rip off. Don’t waste your time with this company and their fake swim

I have been waiting since APRIL 1st… Yes that’s a month and a half to even get a paragraph from these people. I sent everything back and they are so rude they don’t even respond to any of my messages. All I want is a store credit for sending me the wrong bathing suit pieces (2 pieces); top and bottom. I’m surprised this company is still in business. It basically harasses its customers..well it’s summer and I have no bathing suit.

This suit I ordered from this company fit 1-2 sizes smaller than I ordered and the company will not exchange for a different size. Terrible experience!

This company is awful! Stay far away. I purchased a beach-cover up several months ago, and the company refused to honor their own coupon claiming that the item was "excluded"despite this not being notated ANYWHERE on the coupon or the website. So, they received my email address and gave me nothing in return. Several weeks later, I noticed that the item had been discounted $30—this was odd given that Vida Soleil had originally told me that the company manufacturing the cover-up would not "allow" them to offer me a coupon for a discount several weeks ago. Now they claimed they were given the "go-ahead" to discount, which seemed fishy to me. When I asked for the price differential in the interest of retaining a customer, they refused and cut off contact from that point forward. I truly hope they go out of business!

BUYERS BEWARE: I purchased a matching bathing suit set for my spouse. We received the set and noticed the top was damaged. I contacted the company and they offered to exchange the damaged top. It was mailed back and mailed us a received with silimar damage. Upon a second attempt we clearly understood the poor quality of the brand was due to the threads falling apart. I asked for a refund. The company agreed to provide a refund but only to 1/2 of the set. I was told the will not refund the bottom only the top. Having no use for 1/2 swimsuit set I paid to mail back the set. This extreamly poor customer service company decided to refund the top but issue a store credit for the bottom. Basically holding my money hostage to force me to purchase a different set. After experiencing the poor quality falling apart products they provide and horrible customer service I wanted nothing to do with this company. This company has the strictest return policy you could ever find. I never saw a clothing company with a return policy to trap customers. Trust me don't fall into their "sale" prices you will end up spending so much more with exchange shipping cost and in the end be stuck with a product that's falling apart or a store credit. Save your sell the heartache find a different company that provides good customer service and refunds the money back to unsatisfied customers.