Victoria Beckham UK Tracking Order Status

Wonderful product. Horrible customer service. Keeping items despite this but would buy through Selfridges next time as I know they will respond. Sent multiple queries to VB after issue with delivery and no response what so ever. Not acceptable when spending £1k+

Just not sure if this is the real thing. Bought a pair of shield sunglasses for my ski trip recently and for the price I was very surprised they arrived with no protection , no box, cover or screen cloth . Instead they arrived packaged in a box full of tissue and no protection . Highly unusual , which makes me very suspicious. Could be fake !!

Had a lovely experience with Sofia in client services. I had query which was sorted near instantly. Very approachable and friendly. Definitely recommend

Ok. So as a maturer woman (50) size 14 UK. I Thought the VB style adoring to look at but dare not put on my body. I went into brown Thomas in Dublin and they were extremely helpful. I put on a size 14 dress and the lovely young assistant said I would be more suited to a UK12?!? Huh? I’m no 12. So I think the sizing is suberb. I felt more comfortable in the 14 but did not suit the pastel colour they only had. So on advice I chose to go on to the website to order in red. But so disappointed that it was in a different fabric. Anyway. I had to return. Disappointedly. Paid for signed shipping from IRL. WAITED AND WAITED. Emailed and contacted customer support and send proof of postage. To their credit it was sorted out and refund in my a/x following day. I just want to applaud an exclusive brand that make real sizes for real women. Even though I may not have found my Cinderella gown for my daughter’s wedding. I will keep looking VB!! You have me hooked, on quality, sizing

I ordered a £429 dress size 10. The sizing is ridiculous. I am typically an 8/10 so assumed a size 10 would fit ok. It was tiny, a size 6 at best. Also the quality just isn't there. I would not pay any more than £100 for the dress, and that's at a push. If I were to ever order VB again (which I doubt) I would find a sale and order 2 sizes up. Just a waste of time and effort