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From my experience in Milton Keynes overall not too bad considering the prize one pays. I found that it’s always best to allow plenty time especially when in a rush .There are some very good drivers to name a few Angus , Sid C , Farhan S and many more , they would go an extra mile to make the journey pleasant .You get the worst one Appan O , Tafweez , Omar O (he used to be so kind and considerate ) On the positive side support has always been prompt and have refunded credit and/or redressed the issue.

I tried to use it regularly to go to work from last 3 months but unfortunately very unreliable service as you never know when they will be too busy and have no drivers at all. It happens every other day. I wouldn’t recommend to use this service for work or Airport as you might get late or miss the flight . Milton Keynes user

I used to like it 6 months ago, but more recently (autumn 2019) the service got seriously worse. - at certain peak times, e.g around 8:30 you cannot get any van for as long as an hour (sorry! no drivers) - at other times, e.g. around 9-10am I sometimes have to try to book 5-10 times before the cab actually arrives. It told me about 5 times today after offering and "confirming" rides that "the seat is gone". I book again, and after a few minutes again, "sorry! your seat is gone". Then after waiting for a few minutes this driver cancels, and a new one is 15 minutes further away. - after letting down for about 20 minutes the app helpfully suggests to cancel ("the fee is on us"), as if it thinks I should now give up at trying to get to the place I was trying to reach.

£20 free credit when you sign up with my referral code "daniel2u3c". Via Van is cheaper than Uber but cabs sometimes take a bit longer to come, even when booking a private ride. I am skeptical about the negative reviews on this website. I think it's a competitor trying to damage the business as you will see some ridiculous reasons for disliking this business, e.g. One guy put a bad review even though he'd never used viavan because he felt he should give support to the other reviewers.

The likelihood of you sharing a car with another passenger is quite high in my experience, but only for a short part of the journey. If you use the pool service, which is the cheapest option, you'll get picked up at a certain place a short walk away and dropped off nearby. It isn't a door to door service. Drivers tend to be more stressed doing jobs for ViaVan. It may be down to the sharing aspect or they have passengers who treat them badly, which then gets passed on to decent riders like myself. Overall, it's cheap, faster than the bus or tube, but should be used as a last resort option of if you can't afford an Uber, Kapten or Bolt cab.