Vessi Footwear Tracking Order Status

Having seen so many Vessi ads on Instagram for the past year or so, I finally took the plunge and purchased my first pair of Weekend shoes. I ended up buying the wrong size (the last Lunar New Year Red shoes they had), and the exchange process was absolutely painless. For the record, I think that Vessi sizing is accurate and for wider feet like mine, the Weekend shoe is best. Each customer service rep I chatted with virtually (for different reasons) was very helpful, and I was able to get the correct shoe size (in Light Sage) in no time. So far, so good. Yes, the shoes are indeed waterproof, and are quite possibly the most comfortable shoes I've ever owned. I am NOT a shoe guy, and don't spend much on shoes (usually $75 or less for a pair) other than my Blundstones, which I love. If my Vessis last a year of frequent wear without losing their waterproofing or level of comfort, it will have been money very well spent. I'll be buying another pair very soon.

I love the look and fit my Vessi weekend shoes that I purchased in white. I just want to warn others though that if you buy these in white, they get dirty very quickly and are difficult to clean. Even though they say on the website that their shoes are machine washable, I found that after only 10 days of wear, the machine washing did not get them clean and I’m going to have to throw them away already. Customer service’s advice was to clean them “sooner rather than later when they are dirty” and scrub them with a brush with baking soda and vinegar, etc. Disappointing and that is not really, the same thing as promoting yourself as easily machine washable. So if you’re considering these shoes, I would not recommend any white ones.

I can honestly rave about the service provided by Vessi Footwear. I have had several text conversations with Vessi's online agents, and every time, I come away smiling. Most recently, I needed help with some exchanges I needed to make due to ordering the wrong size, and the agent was very helpful and understanding. The exchange process, all done online, was very easy to navigate. Kudos to Vessi. I only wish you had a pair of shoes that is truly a narrow fit. I recently bought the SOHO, and it is much too wide for my feet. KUDOS to everyone at Vessi Footwear—keep up the great work. I highly recommend Vessis to everyone I know.

I had been interested in Vessi footwear for a while as they are advertised as being waterproof, breathable and lightweight and comfortable. I got the Women's Weekend shoe in marble white. Super cute shoe, love the look! But unfortunately, if I wear them for up to 3 or more hours, my feet felt like the were on fire! They get so hot and I do not feel the material of the shoes is as breathable as advertised which was unfortunate. I also do not find them very supportive for my feet. Not much of a cushion. In other words I did not feel like I was "walking on clouds". All in all, I have to say I am a little disappointed about my Vessis and do not feel like they met my expectations..

I was excited to purchase these shoes for my fall trip to Italy. I tried them on and wore them for a bit (inside) to make sure they fit. I normally wear 6.5 or a 7 and I had ordered a 7. All seemed fine. Then, I decided to really try them out on a 2 week trip to Mexico. Oh no! When I wore them all day (out sightseeing) my feet felt like they had been wrapped tightly with ace bandages and began to throb! I could not wait to get back to my hotel to get them off! It was not a length problem and I don't have a wide foot. I think it must have something to do with the fabric. Yes, the shoe is hard to get on (due to no tongue), but once on, it should be comfortable. I tried to wear them again a second day, thinking maybe they just needed to stretch a little, but the same results - constricted, throbbing feet! When I got home, I emailed Vessi and after going back and forth, their only suggestion was for me to store the shoes with rolled up oversized socks stuffed into them! Also, they looked filthy after the 2 day wear - and no, I didn't run through puddles like they show in the advertisements. Good luck trying to clean them by hand!