Vertical Response Tracking Order Status

A lot of emails went straight to spam...but that may not be fault of Vertical Response (not sure how that works). Biggest issue was that I had a small number of Bounces according to VR, when in reality, a much larger number of email addresses were undeliverable--which I discovered after sending emails manually. Pros: interface is easy to use; pricing is competitive.

I like the email templates. The process is quick. The only downfall is that I noticed when I send emails from VR my customers are saying they don't see them and I have to redirect them to check their junk and spam folders.

Affordable service.

I like the user-friendly platform, but I find it frequently freezes, which make me have to refresh, losing anything I haven't saved. Text selections are limited, so a weekly mail-our gets a little redundant. This is also the case for formatting. Perhaps I haven't completely explored all the features, but as a small business owner, I don't have time. The platform could be more flexible, for example like Vistaprint, which allows you to place your own images and text where you want.

Very pleased with the help I received