Verilux Tracking Order Status

They were able to resolve my issue in a jiffy! Great customer service, very rare nowadays.

We've used our Verilux "Happy Light" for years and replaced the bulb once getting years-more benefit. More recently we updated to the newest version and love it with its improved design & 3 settings. Most impressive was their Customer Service Representative who not only fulfilled our request but also followed up with a light-hearted email confirmation.

The expense was great and no problem getting the things that I need

Eight or nine years ago I purchased a Verilux floor lamp to sit beside my favorite chair in our family room. I had many happy hours of reading there. A couple of weeks ago the light would not turn on. I ordered a new bulb, didn't light. I returned that one and ordered another, didn't light. I took the lamp to the recycling center and tossed it, then contacted Verilux letting them know i was very dissatisfied. THEY SHIPPED ME A BRAND NEW LAMP, NO CHARGE. Now THAT is the height of customer service!!

I ordered a replacement light bulb and got it in a timely manner. The light has been beneficial in improving my husbands mood during these dreary winter days.