Venmo Tracking Order Status

How quick and easy it is to use

Great company

I was okay using venmo for the last couple of years. Everything worked fine. It was quick and easy. Recently though I haven't been able to send a payment. The message is that the transaction is declined and to check my payment details and try again. My payment info is absolutely correct. Venmo asked me to contact my bank. Called my bank and they're not declining the payment. So, I'm stuck. Can't reach a venmo rep on the phone. I give up. I've followed all of the trouble shooting instructions more than once. I'll be using another app.

Let people use there money.... My husband has to file a complaint with the BBB......my husband and I have accounts with venmo I never had a problem until my husband signed up and he had sent me money and they froze both of our accounts they since unfrozen mine because I have nothing in it but he is still froze and he DID EVERYTHING they told him to do including send a picture of his license and a picture with him holding his license and they still will not unfreeze it and we have bills and rent that are occurring late fees so now we have no other choice then the BBB to file a complaint... so if you don't need your money then this is the app for you. If you need your money please do not get this app!!! It stinkssssss

I found it difficult and time consuming to get a Venmo employee on the phone or use their 'chat' service. The 'chat' never connects you with a 'chat' agent, it just refers you to a long list of FAQs. But once I got through all this, they were able to assist me on the phone quickly with my issue.