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Vann's Rating

TrustScore 4.9 out of 54.9Reviews 33

Last Vann's Reviews from Trustpilot

Alasdair
Very poor after-sale service

I bought a $800 TV from them on May 3rd. It shipped on May 5th with a delivery window (from the carrier) of May 12th. The delivery was delayed. No biggies - I understand that happens especially in these challenging times. I have contacted Vanns 4 times since then twice my email and twice via the chatbot on their website. Last time I was told "Our representative will contact you within the next couple of minutes." I have not received the simple courtesy of a response to any of my messages. Would not recommend.

kayleigh
my review

i use this company on a regular basis and will keep doing so not been let down yet

C4Logic
They are very good, but...

They were blowing Kef IQ series speakers out the door at fantastic prices and I got a good deal. My only complaint was that I let the salesman upsell me an expensive audioquest subwoofer cable I could have bought elsewhere for half the price, and likewise the same for audioquest speaker cable. I guess it's on the accessories where they clean up. All I am saying is do your homework on cables and things before you call and know the market. Other than that, the shipping was prompt and overall I was very satisfied with the transaction.

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